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Q. Why does a company need a Business Continuity Plan? A. Business survivability. A Business Continuity Plan can reduce the impact of natural and man made emergencies and disasters. Q. Who is affected? A. Unexpected events can disrupt businesses to the core. This includes affecting profits and operations, which can be catastrophic for employees, shareholders, customers and communities. Q. How long does Business Continuity Plan development take? A. The timeline is affected by several factors including the size and complexity of the company, as well as the availability and engagement of the company team. Typically, SPP's plans encompass all hazards at all business locations and are completed start to finish in 4 to 6 months. Q. Is SPP's Business Continuity Plan off the shelf or custom? A. Everything we do is customer-tailored to our clients' specific needs. Our services are flexible, so we work hand in hand with prospective clients to identify and match the extent of planning services that works best. Then we develop a timeline to move the process at the pace that works best for you. Q. How much time is taken away from productivity? A. In many cases there is virtually no interruption in productivity. Once the key planning team members are identified, SPP will work independently both on and off-site. The process will typically involve four full-team meetings as well as individual sessions with key people as necessary. Our experience has shown that corporate executives and managers wear many hats and are extremely time constrained. As a result, the SPP model is designed to flow around individual schedules to facilitate the process and achieve maximum readiness. Q. Will I have to purchase new systems and install new technologies? A. Our role is to point out gaps and vulnerabilities. SPP works in conjunction with clients to develop solutions that may range from implementing organizational and procedural changes to purchasing systems and/or equipment. However, SPP does not market any Emergency Preparedness technology or products. Q. My IT and Data are protected offsite. Why do I need anything else? A. Information redundancy is an important but small piece of business survivability. Certainly off-site servers and remote system access contribute significantly to business survivability, but the organizational and procedural factors associated with these systems are critical. SPP examines the complete organization comprehensively... from 30,000 feet...including critical people, processes, products and services and their collective roles in keeping your business operating. Our approach to business survivability focuses on the human element, as it is the primary resource upon which every business must rely upon to operate. Q. Am I adequately insured? A. Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. As insurance policies vary, we recommend ongoing consultation with your agent or provider to review current coverage. The SPP all-hazards process also provides for assessment of insurance coverage including physical losses, flood coverage and business interruption. We'll help to portray the larger picture beyond the typical areas considered, such as how you will pay creditors, employees and suppliers when your business is interrupted, how to engage government and emergency management resources during an event, and how to recover as quickly and efficiently as possible. |
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